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C&S Wholesale Grocers, Inc. Sr. Manager, Retail Technology in Houston, Texas

About Our Company

Grocers Supply , based in Houston, is the largest wholesale grocery supplier in Texas, supplying over 900 independent grocery stores. Grocers Supply serves customers of all sizes, from single store independent retailers to chains, such as: Fiesta, FoodTown, Market Basket, Cox Foodarama / La Fiesta, Sellers Brothers, Minyard Food Stores, G. E. Foodland, and El Rio Grande.

Working Safely is a Condition for Employment with GSC Wholesale, LLC. GSC Wholesale, LLC is proud to be an Equal Opportunity and Affirmative Action employer, and considers qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.

Position Overview

The Sr. Manager, Retail Technology leads a team of Retail Technology professionals within a region supporting one or more Customer Experience Teams (CXTs) providing leading-edge services and retail technology solutions for all customers. As part of the Retail Technology leadership team, the Sr. Manager, Retail Technology is responsible for executing the Company's regional strategy as the leading innovation provider of retail technology in the grocery wholesale industry for its retail customers. The Sr. Manager, Retail Technology works with other leaders within the Commercial Development team to demonstrate the Company's Values, execute the Company's Strategic Objectives, and continually elevate the Customer Experience.

Job Description

Description

  • Services & Programs – support retail customers and internal teams with innovative and industry-leading Retail Technology solutions including Point-of-Sale, Back-Office Applications, Payment Processing, Ordering Solutions, Network Security, Sign/Tag Applications, and other retail technology platforms along with customer education and help desk and field support services.

  • Customer Experience – work closely to support the Customer Experience Teams (CXTs) to provide customers with innovative Retail Technology solutions that enhance the shopper experience and drive business efficiencies; and provide tools and education to the CXTs to track and grow our Service Concentration Ratio (SCR) with existing customers.

  • Project Management – lead and guide the Retail Technology team along with cross-functional teams throughout the Company to manage and execute current and future Retail Technology initiatives.

  • Leadership & Strategy – lead a team of Retail Technology professionals within one or more Customer Experience Teams (CXTs) to support the Retail Technology program with other leaders in the region. Provide the team with the direction, guidance, and counseling to deliver the Company's Values and Objectives.

  • Business Development – work closely to support the Business Development teams to deliver Retail Technology programs and services that drive new business growth, including presentations with prospective customers.

  • Financial – execute the annual operating and capital budgets for Retail Technology in alignment with the Company's Strategic Objectives and deliver results that support Revenue and EBITDA growth.

  • Travel Required: Yes

Skills

  • Specialized Knowledge : Strong knowledge of point-of-sale and retail technology solutions; Strong Financial & P&L knowledge

  • Special Skills : Proficient in Microsoft Office; Excellent public and group speaking skills.

Years Of Experience

  • 7-10 : years of experience in retail operations or sales, or wholesale supporting retail, preferably supermarket; and/or retail technology

Qualifications

Bachelor's Degree - Business Administration

Shift

Company

GSC Wholesale LLC

C&S Wholesale Grocers, Inc., based in Keene, NH, is the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 6,000 independent supermarkets, chain stores, military bases, and institutions with over 150,000 different products. At C&S, We Select the Best® – those with the motivation, pride, and drive to succeed in our fast-paced world.

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